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What Should Property Managers Do on a Lost Key?

 

· Property Management

Property managers losing keys can be a matter of concern. Though it is understood losing a key can take place fortuitously, responsible Lake Elsinore Property Management professionals have solutions for it. Such incidents happen at the worst time, especially when a landlord is standing in front of you.

Losing a key is a deliberate concern and might damage your relationship with clients and hamper your reputation online or among other clients, as simple online reviews will display. Before it becomes a catastrophe, handle it carefully. You have to act immediately after the key is misplaced.

Labeling Keys with Property Addresses

Letting agents write property addresses on particular keys. What of the keys lost? If such a thing happens to you, the instant solution is to change the lock. Inform the landlord and be accountable for your deed. Don't burden landlords to pay for the new lock. It's your duty. Also, change your approach after getting the new lock. Writing addresses on keys is risky for property safety.

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Stay Calm and Look Again

There is nothing to take the pressure of losing keys if you know the solution. A rapid scan of prominent landlord forums reveals agents getting caught out as they delay telling landlords to conceal the issue. Instead of hiding it, be open to your clients. Be transparent and explain how you have managed to create the property keys again and convince them there is no other duplicate key. However, before going for a new key, make sure the keys are lost. It happens that later you find the lost item somewhere in the draws or on your car's dashboard.

In case your clients are not listening to you, be silent for a while. Once they get hushed, speak. Try to make your points clear, don't add any lies. Remember, the client is the king, and you should reassure them that no unauthorized person can recognize the keys and the new lock is different from the old ones. There is a chance you can get a positive response and save your trust and relationship.

Opting for Winchester Property Management services means availing of credible solutions without negligence.